Shipping Policy

Contact

For questions or issues about your order, please email shop@astro.build and include your order number for reference. You can find your order number in your order confirmation e-mail.

Processing time

Most orders will ship in 2–5 days, but this can vary a bit depending on when during the week an order was placed and what items were ordered.

Order tracking

Once your order has shipped, you will receive a tracking code by e-mail to follow your shipment’s progress.

Duties and taxes

We try to fulfill orders from locations as close to you as possible and, where applicable, ship items as Delivered Duties Paid (DDP). For orders where DDP is not possible, import duties may apply. The recipient is responsible for any duties and taxes incurred.

Refunds and returns

All products are custom-printed to order and cannot be returned. Please check the provided size charts before placing your order.

If your order is lost or damaged, please get in touch and we will reship your damaged or missing product(s).

Where do you ship to?

Our fulfillment partners currently ship to addresses in the following locations:

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

W

Z