Frequently Asked Questions

How to contact us for additional help or assistance:
Please email support@imprintengine.com and one of our staff will respond typically within 1-2 business days.

Credit Card Charges “imprintengine.com” :
If you see a charge on your credit card from us it is because you or someone from your company purchased products. Please contact us if you are having trouble locating the record of your order.

Returns:
Once an order is placed it will be processed within 24 hours during the normal business week Monday – Friday. After your order is processed we cannot refund or cancel your order.